You lost me at Hello

Hi, this is Clare Maxfield. I’ve got a really quick tip for you this week. It’s how to use tone and tempo to really get people engaging with you, to have them listening, to have them wanting more.

Cause in this fast paced world, we are constantly searching for that new client, new job, maybe a new partner. And we practice and rehearse those introductory lines that are compelling, witty, engaging and maybe even irreverent, only to discover they didn’t work. What’s that about?

For years, I’ve been teaching people about first impressions, how the way you look =55% to that first impression, you know, when you first meet someone, in those first 3 seconds, you have to get it right or they are not going to listen to you.

Well, only last week I was thinking about it.

Yes, you have to look the part for the audience you want to attract but you’ve also got a sound the part.

This is where the power of your voice holds volume in it. There is nothing more disappointing than meeting someone for the first time and that first impression being blown by poor diction or lousy articulation, irregular speech patterns and we’ll also be talking about the mouth, though it’s not related to sound. There is the heinous crime of breath so rancid that is going to strip paint off these walls.

Can I tell you, any of those together and I’d stop listening. Now as you know, I’m a great fan of matching and mirroring and even myself, I am, when I’m not presenting, speak quite fast. I can’t help myself. And I’ve discovered that I love listening to speakers that speak of the same speed as I do. Now if I’m listening to an audio book that is recorded quite slowly, I’ll actually speed it up ‘til it’s at the speed I’d like to listen to.

Now you can’t do that with an audience. They can’t speed you up and slow you down. Yet one on one as I said, try and catch the pattern of your audience. But if it’s a group or if it’s in an auditorium, speak a little bit slower so they can understand and pick up what you’re saying and drop your tone. You will find that when you use the power of the pause, people will naturally lean in to hear more.

So if you find your nerves are just getting that little bit hold of you, slow down even more, get their eye and keep it low.

Measured speech will build structure to your communication and have people engaging with you more readily. And you will not have anyone saying to you, “You lost me at Hello”.

This is Clare Maxfield and I hoped you’ve enjoyed this quick tip. Bye for now.

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